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| My name is Rob
Thompson and I’m a full-time
Quality Assurance
Manager, helping firms to
improve product and services using best practice tools,
techniques and philosophies. In 1986 I left school with little idea about what I wanted to do as a job. As was traditional in the North East of England at the time I moved into engineering but within a year or two I began to question why inspection was such a popular means of controlling quality. I then read The Deming Management Method  and Deming has influenced and
has shaped my thought processes ever since.I progressed through several jobs, industry sectors and universities (picking up three degrees on the way) implementing Total Quality Management, ISO 9001, ISO 14001, ISO 18001, Six Sigma, Lean, Business Excellence, etc. You name a quality related model or initiative, and I've had first-hand experience of it! If you want to read an longer version of my story, check-out the About Me page of LearnSigma. You can view my lifesteam here and also connect to my lifestream feed   |
